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Registration, Cancellation and Check-in Policies

To Register

All programs are available for registration online, via phone at 612-871-4907 and in person at our front desk during open hours. Full payment must be received for registration to be complete. Please make every effort to register no later than one week in advance of an event. Some coursework offers “early bird” discounts for early registrants; please see individual course or event pages for more details. Confirmations for all online registrations will be sent via email. Receipts for phone or in person registrations are available upon request. 

Waitlists

ASI keeps waitlists for all filled classes, events, and workshops. Please call 612-871-4907 to be added to a waitlist. ASI will only contact those on waitlists as space becomes available. 

Program Check-in

Free parking is available in our surface parking lot, located at 27th Street and Park Avenue. Handicapped parking is available on the northeast side of the parking lot. Program registrants will be directed to their location via an email in advance of the program and/or signage the day of. Registrants may always check in at the Admission and Information Desk in the Nelson Cultural Center for directions to their event or class. 

Cancellation and Refund Policy

Refunds are not available for cancellations made within one week (seven days) of a program.

While ASI makes every effort to ensure programs and classes run at capacity, ASI reserves the right to cancel a program one week prior to its start date if enrollment has not reached the required minimum. Registrants will be notified by phone or email if a program is cancelled. In the event that ASI cancels a program for any reason, registrants will receive a full refund.

Please allow up to one week for refunds to be processed. If payment was received within 60 days of the refund the refund will be given in the same form as the original payment (cash payments will only be given in person, otherwise a check will be sent to registrant). If you request a refund more than 60 days after initial payment refund will be issued via a mailed check only.

Cancellation and refund polcities may vary for some programs. 

Severe Weather

ASI may close and cancel programs in the case of severe weather. ASI contacts program registrants directly in case of weather closures and posts closure information on our website and social media accounts. In the case that ASI remains open for programming during inclement weather, absent registrants are not eligible for refunds.

Materials Fees

Some workshops require additional materials fees for equipment and materials use, payable by cash or check to the instructor at the beginning of class.

Age Policy

Most programs and events at ASI are open to all ages. Unless otherwise noted, adult workshops are open to ages 18 and older. Some intergenerational workshops may be open to younger registrants alongside registered adults; please see individual program descriptions for more information. Youth programs are designed for specific age groups; all youth registrants should meet age requirements at the time of the course.

Non-discrimination policy

In ASI programs, no individual or group will be discriminated against because of race, gender, sexual orientation, national origin, age, or disability.