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Plan Your Visit

Welcome back to the American Swedish Institute

We’ve missed you!  ASI is eager to welcome back visitors and has created a plan that helps keep everyone safe during a visit. You’ll notice we’ve made some changes, so thank you in advance for reading signs and following new rules. Some of the changes are listed below, go to the bottom of the page for the full COVID-19 Visitor Playbook.  Always check back here for updates.

  • We're open new hours! ASI, FIKA Cafe and the ASI Museum Store are open Thursday - Sunday, 10 a.m. - 4 p.m.
  • Reserve and pay for museum admission before you arrive - even for members. Scroll down to the Advanced Tickets section to reserve your spot.
  • Do not arrive early for your ticket time. Arrive within the 30-minute window listed on your email confirmation.
  • Face-coverings are required. Wear one during your entire visit. Please don't forget to cover your nose and put it on before you enter the building. Those without face coverings will be asked to visit another time.
  • Stay home if you are not feeling well for any reason. We are always happy to reschedule or refund your admission. 
  • Clean your hands before you arrive and during your visit. We have hand sanitizer throughout the building.
  • Check-in with staff before you begin. There are capacity restrictions across campus and one-way traffic flows visitors need to follow.
  • Stay 6-feet away from others who are not in your group. Only enter empty elevators or empty rooms in the mansion. Wait for the group ahead of you to finish. 

Advance Tickets

Walk-up admissions are temporarily suspended to help control the number of visitors. Please purchase in advance below. Admission is free for ASI members, but a time to visit must be reserved (via the blue button).

Just want to see the We Are the Story quilt exhibition in Osher Gallery? Admission is free for all, but please sign up for a time so we can keep the gallery at a safe capacity.

Note: Only a few weeks of tickets are available at a time. If you do not see your preferred date, please check back. ASI will add more dates each week.

Visitor Playbook

visitor playbook

COVID-19 Visitor Playbook Full Details

New Hours

The museum, FIKA Cafe and Museum Store will be open Thursday-Sunday from 10 a.m. to 4 p.m. Advanced reservations must be made to visit the museum. 

Self-Check & Stay Home

Visitors are asked to assess health before arriving for any type of visit. Anyone feeling ill for any reason is asked to stay home. Visitors can call ASI and be issued a refund or have their ticket rescheduled for a future date. 

Reservations and Timed Admissions

Members and daily visitors reserve tickets for museum admission in advance. Walk-up admission is not available. Reserve your time and pay for admission online. Having trouble? Call a Visitors Services Associate at 612-871-4907 and dial 0 to be connected to the front desk.

Face Coverings

Staff and visitors are required to wear a face covering the entire time they are inside ASI. This is a Minneapolis-wide mandate. Those who refuse to wear a face covering will be asked to leave.

Check In

We want to say hej! All visitors need to stop by the front desk to say hello and check in. This includes those arriving for meetings, FIKA cafe and shoppers in the store.

Physical Distancing

ASI asks everyone to stay physically distant from others who are not in their party. We will place signage and physical barriers throughout the building to help facilitate this. 

Handwashing

We ask that visitors wash hands before arrival and use hand sanitizer stations throughout their visit. 

Limited Capacity

Reminder that some spaces may be closed or have new capacity limits. Visitors should read signs and wait to enter spaces that are at capacity. One visitor/group per room while in the mansion. Please wait for a party to leave a space before you enter.

Elevators

Please reserve the elevator for those with mobility needs. One party is allowed on the elevator at a time. Please wait for an empty elevator before entering. 

FIKA Service

FIKA is open from 10 a.m. - 4 p.m. on Thursday, Friday, Saturday & Sunday

  • Full lunch menu with service is available from 11 a.m. - 3 p.m.
  • Reservations are recommended. The reservations phone line begins on Tuesday September 8.  (612-524-5108)
  • The counter is open with a beverage menu during non-serving hours. 
  • Please plan to pay with a credit or debit card.

FIKA has limited indoor and outdoor capacity. Those without a reservation can check in at the counter to see if a table is available, you may be asked to wait. Head to the FIKA page for more information. 

Museum Store

Know exactly what you want? Use the amazing curbside shopping option. Planning a visit? Expect a limit on the number of shoppers in the store, and you may be asked to wait until there is more room. We also ask that you plan to purchase your items with a credit or debit card.

Cleaning & Disinfecting

ASI is committed to providing a clean and safe experience for all. We are following CDC guidelines and have increased the frequency of cleaning and disinfection that takes place. Please be patient if we temporarily close spaces to conduct cleaning.

Risk Statement

Visiting public places includes an inherent risk of exposure to the virus that causes COVID-19. The virus is extremely contagious and can have life-threatening symptoms. Visiting a museum is considered a public place where risk exists. 

Staff Readiness

ASI employees are excited to get back to work and ready to help create a clean and safe environment for you to enjoy the museum. Similar to the Visitor Playbook, ASI employees are practicing the following:

  • Health Screenings. Staff perform a self-screen before arriving at work and report any symptoms to the Human Resources Department. COVID-19 exposed or symptomatic staff are asked to quarantine for 14 days. Further action, like notification of exposure, takes place if necessary.
  • Face Coverings. All staff are required to wear a face covering during the entire duration of a shift.
  • Hand Washing. Staff are required to wash their hands multiple times a day, especially if working with food, money or cleaning supplies.
  • Physical Distance. A majority of staff are working from home and others are working at staggered shifts to limit our contact with others.
  • Response Team. A group of staff meets on a weekly basis to discuss our preparedness plan, review changes from state health officials and adapt protocols as new information becomes available. 
  • Enhanced Cleaning. We’ve increased cleaning and disinfection protocols in public and staff only spaces. All employees participate and have taken on new roles to ensure a clean environment for guests and staff.